Thank you for shopping at Qbeep. We strive to complete your purchase as quickly as possible. We experienced delays due to a variety of factors, including shipment delays, out-of-stock items, and a late order procedure. We apologies for any inconvenience this may create, and we will contact you as soon as possible if this occurs.
If, for any reason, you are not completely satisfied with a purchase We invite You to review our policy on delivery and refunds.
The following terms are applicable for any products that You purchased with Us.
INTERPRETATION AND DEFINITIONS
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Return and Refund Policy:
- “Goods” refers to the items offered for sale on the App.
- “Orders” means a request by You to purchase Goods from QBeep.
- “Service” refers to the QBeep.
- “You” means the individual accessing or using the Service.
STANDARD DELIVERY
Standard delivery of goods will take 3-5 working days.
RETURNING GOODS
We cannot be held responsible for Goods damaged or lost. We are able to issue a refund or accept return of the Goods purchased under certain circumstance. You have 3 working days to return an order from the date you received it. To be eligible for a return, your goods must be unused and in the same condition that you received it. Your goods must be in the original packaging. Your goods need to have the receipt or proof of purchase.
Once we receive your goods, we will inspect it and notify you that we have received your returned goods. We will immediately notify you on the status of your refund after inspecting the goods. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
You will be responsible for paying for your own shipping costs for returning your goods. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.